Privacy and Cookie Policy
**Last updated: April 1, 2024**
Highnox Business Solutions AB (“Highnox”, “we”, “us”, or “our”) operates the website highnox.com (the “Service”).
This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your personal data, as well as how we use cookies and similar technologies.
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1. Data Controller
Highnox Business Solutions AB is the data controller responsible for your personal data.
Contact:
Email: [info@highnox.com](mailto:info@highnox.com)
Phone: +46 8 400 307 00
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2. Personal Data We Collect
We may collect and process the following categories of personal data:
* **Contact information** (name, email address, phone number)
* **Technical data** (IP address, browser type, device information)
* **Usage data** (pages visited, time spent on site, interactions)
* **Location data** (approximate geographic location based on IP)
We collect this data when you:
* Visit our website
* Submit forms or contact us
* Subscribe to communications
* Interact with our services
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3. How We Use Your Data
We use your personal data to:
* Provide and maintain our Service
* Communicate with you
* Improve website performance and user experience
* Analyze usage and trends
* Ensure security and prevent fraud
* Comply with legal obligations
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4. Legal Basis for Processing
We process your personal data based on:
* **Consent**
* **Contractual necessity**
* **Legal obligations**
* **Legitimate interests**, where not overridden by your rights
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5. Sharing of Data
We may share your personal data with:
* Hosting and cloud providers
* Analytics providers
* IT and security service providers
All third parties are required to process data in accordance with applicable data protection laws.
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6. Data Retention
We retain personal data only as long as necessary to:
* Fulfill the purposes outlined in this policy
* Comply with legal obligations
* Resolve disputes and enforce agreements
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7. Your Rights Under GDPR
You have the right to:
* Access your personal data
* Request correction or deletion
* Object to processing
* Restrict processing
* Request data portability
* Withdraw consent at any time
To exercise your rights, contact us at [info@highnox.com](mailto:info@highnox.com).
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8. International Data Transfers
Your data may be transferred outside the EEA. In such cases, we ensure appropriate safeguards, including:
* EU Standard Contractual Clauses (SCCs)
* Adequacy decisions by the European Commission
* Other lawful transfer mechanisms
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9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
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COOKIE POLICY
* 10. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help improve functionality, security, and user experience.
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11. Types of Cookies We Use
### Essential Cookies
Required for the website to function properly. These cannot be disabled.
-Analytics Cookies
Help us understand how visitors use our website (e.g., page views, traffic sources).
-Marketing Cookies
Used to track visitors across websites to display relevant advertising.
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## 12. Third-Party Cookies
We may use third-party services such as:
* Analytics providers (e.g., traffic analysis tools)
* Marketing and advertising platforms
These third parties may set their own cookies and process data according to their own policies.
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13. Cookie Duration
Cookies may be:
* **Session cookies** (deleted when you close your browser)
* **Persistent cookies** (stored for a defined period or until manually deleted)
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14. Managing Cookie Preferences
You can manage or withdraw your consent at any time by:
* Using our cookie consent banner
* Adjusting your browser settings
Please note that disabling certain cookies may affect website functionality.
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15. Legal Basis for Cookies
"Essential cookies" are processed based on legitimate interest
"Analytics and marketing cookies" require your consent
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16. Updates to This Policy
We may update this Privacy and Cookie Policy periodically. Changes will be posted on this page with an updated date.
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17. Complaints
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Swedish supervisory authority:
Integritetsskyddsmyndigheten (IMY)
Website: https://www.imy.se
Phone: +46 8 657 61 00
Email: imy@imy.se
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18. Contact
For any questions regarding this policy, contact:
Highnox Business Solutions AB
Email: info@highnox.com
Phone: +46 8 400 307 00